How does the payment process work?Updated 2 years ago

The calculation of your payments is done automatically by our system.

Our system will calculate your commission based on the price you quoted to us, for each quantity what we sell you get a commission to your payout amount. Let's say we generate 10 orders with 10 products and you get for each product 10 EUR, so in total your payment is 100 EUR. When we pay you, your payout amount will then go to 0 EUR. If this happens for example at 10 PM then from now the system will start the calculation by 0 and you know that from 10 PM all new orders have not been paid for.

The second part of the calculation are the returns. If a customer wants to cancel or return his order than the system will automatically reduce your payment amount. Let's say your payment amount is by 10 EUR and we pay you before 100 EUR for the 10 orders and a customer says can you cancel my order before shipment (this order was included in the 100 EUR payment) you accept it (RMA), because it's not shipped, than we cancel it and now your 10 EUR amount is reduced to 0 EUR. So in total 11 orders/products paid for 10 because q order was canceled and you don't need to ship it, or you received the returned product in your warehouse and you can ship it again for another order if it's in a new condition.

That's why it's very important to be responsible for the stock, shipping and returns.